Who are SA Mercantile Investigation Services?

SA Mercantile Investigation Services has up to date training in all aspects of the ACCC debt collection guidelines and every file is accessed for ethical and legal obligations in relation to privacy act/ privacy principles and the national credit code, security and investigations Act 1995.

  • Fully Qualified

  • Fully Licensed

  • Fully Insured

SA Mercantile Investigation Services, About page image of someone sitting at a desk with a cup of coffee writing down notes on a pad.

SA Mercantile Investigations is a Adelaide-based company that specialises in providing experienced and qualified mercantile agent and private investigation services.

SA Mercantile Investigation Services - About page Illustration of man in front of a very large iPad touchscreen moving objects around with a very large pen in his hands.

As a small business, we understand that every individual, company, or group takes a risk by investing their time, money and efforts into investigation services. That’s why we are committed to delivering the best-quality services and experience to all of our clients. Every case is unique and deserves focus, skills, and professionalism.

  • Debt Collection

  • Surveillance

  • Process Serving

  • Skip Tracing
  • Reprossessions
  • Field Calls
  • Mercantile Agent Services
  • Private Investigation Services

Operating as a boutique agency, we are fortunate to be able to give each case the care and attention it deserves. Unlike larger organisations with large overheads where your case becomes a number in their system, we offer a personalised touch and specifications to every client. We will work with you in whatever capacity necessary to complete the job.

We are a fully licensed and accredited business with the following:

  • Certificate III in Investigation Services
  • Certificate III in Mercantile Agents
  • Comprehensive and up-to-date insurance

Trust the right team for the job

Whether you’re a bank chasing unpaid debt or a single parent needing to recover child support – we know that with each case comes a need for sensitivity, care, and professionalism – the foundations of good investigative work.

As such, we take careful measures to ensure that each case is completed with excellence and precision. Our procedures and tools include the following:

  • Cutting-edge surveillance equipment
  • No outside contractors (unless requested)
  • All files are actioned within 24 hours, or the service is free
  • 24/7 Availability
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To learn more about the services we offer or to enquire about our rates, please get in touch with SAMIS